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Small Biz

Believer or NonBeliever – change is still the only answer

It still boggles my mind that many of us have highly intelligent colleagues that literally cannot see the nose in front of their faces - they can't see/hear/feel the rumblings of what Chris Hooper calls "AccountApocalypse." Serious disruption in the... Continue Reading →

Using time and chargeable hours metrics in staff incentives?  Wonder why it doesn't increase your margins?  Wonder why your staff are exhausted? Reward value, not time. Breed Harveys.  Retire Louis's. Click for Video: It's About Value, Not Time Full cred Kerwin... Continue Reading →

Get your van back

Does this look familiar?  Get your van back with Xero + Receipt Bank

Forgetting Chargeable Hours and Write Off KPIs (please, save your margins)

Its highly likely that every professional services firm features some iteration of "increase margins" or "increase profits' in their strategic goals. What if I told you that the traditional, production based staff level KPIs are precisely what is preventing you... Continue Reading →

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“We have always done it that way”

The 7 most expensive words in business

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